Okay, so I tried to contact these people and the addresses bounced, go figure.
Here is the followup email that I just sent to their
This is a followup to a phone call I just had with your technical
support people. The first issue is that of email addresses on this
It tells me to email email@example.com, but this is the response
that I receive:
> From: System Administrator <firstname.lastname@example.org>
> To: email@example.com
> Date: Fri, 22 Nov 2002 09:43:24 -0700
> Subject: Undeliverable: Browser Support
> Your message
> To: firstname.lastname@example.org; email@example.com
> Subject: Browser Support
> Sent: Fri, 22 Nov 2002 09:43:39 -0700
> did not reach the following recipient(s):
> firstname.lastname@example.org on Fri, 22 Nov 2002 09:43:24 -0700
> The recipient name is not recognized
> The MTS-ID of the original message is: c=US;a= ;p=Real
> MSEXCH:IMS:Real Education:sundance:PIKESPEAK 0 (000C05A6) Unknown
It's clear to see that the problem resides on your side, as it got to
email@example.com and then bounced. Please fix this error as soon
Secondly is the larger issue of browser support, here is the original
email that I tried to send to you regarding browser support.
> From: Patrick Wagstrom <firstname.lastname@example.org>
> To: email@example.com, firstname.lastname@example.org
> Date: Fri, 22 Nov 2002 09:43:39 -0700
> Subject: Browser Support
> As a person who cares both about my personal security and the quality of
> my software, I am more than a little surprised at your lack of support
> for Mozilla based browsers on the IIT evaluation site. Despite the fact
> that it has been shown that Mozilla (the engine on which newer netscape
> browsers are based) is the most robust and standards compliant web
> browser available. Even looking at the chart I am referred to at:
> it inidicates that Mozilla 1.0 and 1.1 support all of the features that
> would be required of an HTML page. This leaves people who use Unix
> based systems in a quandry. Either downgrade their software, or use a
> buggy commercial browser (see http://www.iit.edu/~wagspat/exploittest.html)
> that has the possibility to execute code without my asking.
> I would like to know the reason for the lack of support for Mozilla
> based browsers.
> Thank You,
> Patrick Wagstrom
The conversation that I had with your help desk representative was
moderately helpful, and he explained that you hadn't tested support for
anything beyond Netscape 4.x. While I understand the need to QA
material, I also feel the need to inform you of the substantial minority
at technical Universities, such as IIT, that use Linux as their
operating system, and thus probably also use a Mozilla based browser.
Yet when I went to call technical support I was only given the option of
being a Mac or a Windows user.
Not daunted, and being secure in the fact that I run a standards
compliant browser, I hit the button on the afformentioned page, that
said try logging anywya. Only to be presented with a 404/Not Found
error from your webserver as it attempts to access this page:
I'm finding this whole thing a little disturbing.
Also, why isn't such information encrypted over transit? We are
transmitting personal information on the login page, yet it is not
secure. This is more than a little disturbing.
I've attached the error page. The graphics are broken on it when I look
at it on the server too, and the links for email addresses aren't mailto
links like they should be, instead they take me to yet another 404/Not
I'm trying to be very patient here, but some of this seems to be just
outright negligence. I've attached the page it gives me as an error.